Q: What is InvestPal's vision?

Investpal’s vision is economic uplifting of the people. To eliminate poverty by uplifting the society as a whole. We want to give economic independence to the people through our savings and growth guidance. We want them to make gains along with us. Wealth should not only be limited for the very rich. Everyone has the right to progress economically and we are just helping in achieving this right. With this vision, our competitors are not competitors but actually partners in accomplishing this goal. You can read our vision statement here

Question 1

What is InvestPal?

Accepted Answer

InvestPal is a portal that will enable people to invest in Bitcoin and other cryptocurrencies at a minimum cost  to promote savings on a regular basis. We are not a trading platform. We encourage you to save and invest long term

Question 2

What is InvestPal's vision?

Accepted Answer

Investpal’s vision is economic uplifting of the people.
​
To eliminate poverty by uplifting the society as a whole. We want to give economic independence to the people through our savings and growth guidance. We want them to make gains along with us.
 
Wealth should not only be limited for the very rich. Everyone has the right to progress economically and we are just helping in achieving this right.
 
With this vision, our competitors are not competitors but actually partners in accomplishing this goal. You can read our vision statement here

Question 3

What is your roadmap for InvestPal?

Accepted Answer

We will be introducing new and exciting products for our customers in the near future. This includes, alternative coin investments, mining projects and a Marketplace where you can buy phones, electronics and other items using your cryptocurrency as a payment method

Question 4

Who is the team behind InvestPal

Accepted Answer

We have a widely experienced team of investors and co-founders. Some of their details can be seen here

Question 5

How can I buy bitcoin using InvestPal?

Accepted Answer

It is very simple: 
1. Click on 'Invest in Bitcoin' from the main page or simply 'Invest' from the menu.
2. Fill in the user profile form to register yourself. 
3. Upload a selfie with your ID and your bank statement.
4. Click ‘Proceed to buy Bitcoin’.
5. Choose how much you want to invest in bitcoin.
6. You can also choose if you want to make this payment a regular one using the same payment method.

Question 6

Can I send you the required payment through currency exchange houses?

Accepted Answer

No, unfortunately, we do not accept deposits from exchange houses. You can only send us payments from your personal bank account or pay using a credit/debit card.

Question 7

Are there any daily or monthly limits on buying bitcoin through InvestPal?

Accepted Answer

For verified users, who have submitted their KYC checks and IDs, there is a limit of upto 25000 USD per month.
 
For unverified users, we do not accept deposits.

Question 8

Are there any deposit or withdrawal fees?

Accepted Answer

There is no deposit fee from InvestPal. However, the credit card processor will charge a 3-5% transaction fee.
 
There is a withdrawal fee when you withdraw from the InvestPal account depending on your time of withdrawal. Please see our section under 'Fees' for details

Question 9

What is InvestPal Fee?

Accepted Answer

InvestPal runs on a mutual benefit philosophy and will charge fees once an investment in bitcoins has returned a Minimum Profit Threshold. The fee is illustrated here with example

Question 10

What is Bitcoin?

Accepted Answer

Bitcoin is a digital currency which has no intermediary requirements i.e. Peer to peer transactions can happen with little cost and without bank's involvement. Transactions are secure and are verifiable through a publicly maintained ledger system which cannot be changed retroactively.

Question 11

Can I transfer bitcoins in my InvestPal account?

Accepted Answer

Yes, you will be able to do that in future website updates. As of now, this functionality is not available.

Question 12

Where are you registered?

Accepted Answer

Our registered headoffice are in the UK. Our company number in the UK Companies House is: 11014752. You can find details on our 'Contact Us' page

Question 13

Do you do your own coin mining?

Accepted Answer

We mine Bitcoin in Atlanta, Georgia - USA. However, depending on demand from our customers, we may from time to time, need to buy additional Bitcoins from various exchanges.

Question 14

Why am I unable withdraw at this moment?

Accepted Answer

Only verified users can withdraw their money. This is to comply with Anti-Money Laundering laws prevalent in most countries. 
 
For verification, we need a photo-ID with your passport and a bank statement, matching your name. We can only transfer withdrawn funds to the bank whose statement you have submitted and is in your name.
 
Our full terms and conditions are here

Question 15

Why is there a higher fee for withdrawing within 12 months?

Accepted Answer

We are not a trading platform. We are a long term savings and investment platform. We encourage users to save their money long term and wait for achieving its true growth potential. Therefore, we recommend to only put small monthly savings that you can easily afford to leave in the fund. You will see its true potential if you invest long term.

Question 16

What are the risks?

Accepted Answer

Like with any investment, there are risks in investing cryptocurrency. Some risks are stated as follows:
 
Capital is always at risk. Crypto Currencies are highly volatile. Past Performance is not a guarantee of the future performance. Crypto Currencies are not regulated as yet by many governments.
 
You are highly advised and encouraged to do your own research before investing in crypto currencies via InvestPal

Question 17

Why do you need my Photo ID like passport or bank statement?

Accepted Answer

To comply with Anti-Money Laundering laws, we have to perform 'Know Your Customer' checks. Although cryptocurrencies are not regulated by Financial Conduct Authority (FCA) yet but InvestPal, as a responsible company, needs to ensure proper compliance with prevalent regulations and laws. 
 
We have a high commitment towards correct and transparent business ethics. This is one of our core values. Hence, it is even more important for InvestPal to do the proper 'Know Your Customer' checks.

Question 18

Where is my data going?

Accepted Answer

We assure you that your data is saved in our supplier's cloud servers. We do not share your data with any marketing agency or 3rd party (except if required by the rightful legal authority with a valid permit/request).
 
Your data is not viewed by anyone else except the authorized staff of InvestPal. We are required to keep your data for 7 years even after closing your account.

Question 19

Are my investments safe?

Accepted Answer

Yes, we ensure high level https/TLS security to make hacking almost impossible on our website. Also, as backup, we keep a record copy of your transactions in another server which is completely isolated from this domain's environment. This ensures that your money is always safe and risk-free from hacking or any other malicious attack.
 
We encourage you to keep a password which you do not regularly use in other websites. We recommend a strong password with numbers, letters and special characters.

Question 20

I have forgotten my password. What should I do?

Accepted Answer

There is a secure 'Forgot Password' link on our login page. You can use that to reset your password.

Question 21

What is your password recommendation?

Accepted Answer

We encourage you to keep a password which you do not regularly use in other websites. We recommend a strong password with numbers, letters (both upper and lower case) and special characters.

Question 22

Why am I seeing a loss as soon as I bought Bitcoins?

Accepted Answer

There is always a spread in Buying and Selling prices of the exchange. You buy at the 'Buy' Price which is always higher than the 'Sell' price. However, over long term, if the price moves in the right direction i.e. up then this difference is covered and you start seeing the profit.

Question 23

What do experts think of Bitcoin or blockchain technology?

Accepted Answer

You will find the opinions of many tech greats such as Bill Gates and highly successful entrepreneurs such as Sir Richard Branson in our 'Opinions' page.

Question 24

Why do they say that Bitcoin will have a max supply of 21 million coins. What will stop it from mining more?

Accepted Answer

The hash Algorithm put in behind the Bitcoin mining will ensure this supply. The mining becomes more and more difficult as the coins are mined. The algorithm will stop producing more bitcoins after 21 million are mined. In fact the last few will be most difficult to mine as the algorithm difficulty becomes so great that one has to put a lot of computing power to get the answer. By the way, Investpal are doing their own mining in Atlanta Georgia.

How does the algorithm become difficult? The algorithm provides an output and takes inputs from your computer to mine the coin. It should be very easy to compute an output for any given input, however it should be impossible (given current knowledge of mathematics and the state of computers) to compute the input for a given output even while knowing the mathematical algorithm. Consider, in the above example we can easily compute an output of 10 given the input of 1+2+3+4, however going in reverse isn’t as easy. In this case there are many possible inputs that could add up to 10 (55, 136, 7111, etc). Given the simplicity of our example one could still figure out the input relatively easily but some cryptographic hash functions for example, trillionth prime number, on the other hand, are said to be unbreakable by even quantum computers. And bitcoin mining uses such cryptographic hash functions to mine.

Question 25

Is Bitcoin controlled by an authority or government. Who invented Bitcoin?

Accepted Answer

One of the key

advantages of Bitcoin is that it is decentralized. It is not controlled by a single person or authority or government. That's one of the fundamental key traits of Bitcoin. The algorithm behind it was invented by 'Satoshi Nakamoto' but his identity remains shrouded in mystery. No one knows who Satoshi is. 
 
This is another key advantage of Bitcoin as this unknown knowledge keeps Bitcoin decentralized and in the hands of everyone rather than just one person. Here is an interesting video about the inventor of Bitcoin, Satoshi Nakamoto

Question 26

I cannot find my question

Accepted Answer

Please contact us for any further queries

Frequently asked questions